DISC Against Retail Crime
Retail crime, anti-social behaviour and repeat offending continue to impact town centre businesses, staff safety and community confidence.
Current challenges include:
Under-reporting of retail offences
Limited cross-business intelligence sharing
Poor quality CCTV/evidence submissions
Repeat offenders targeting multiple premises
Demand pressures on police resource
Introducing DISC and Waverley Business Crime Reduction Partnership
Godalming BID is therefore pleased to introduce the DISC (Direct Information SharingCollaboration) crime reporting system which has just launched as part of a new Waverley Crime Reduction Partnership, helping businesses work together with Surrey Police to tackle retail crime, anti-social behaviour and repeat offending.
This initiative aims to strengthen information sharing, improve evidence submission and reduce business crime across the town centre. DISC is easy to use and can be accessed via the DISC App on your mobile device or on your web browser, with your crime report landing directly in the Police Control Room.
It enables:
Incident reporting by authorised business owners and managers
Secure upload of CCTV and images
Real-time offender intelligence alerts
Cross-business information sharing
Civil banning and exclusion notices
Police access to evidential material
Why DISC?
The DISC system is auditable, permission-based and compliant with data protection legislation and its overall objectives are to reduce retail theft, identify prolific offenders, improve staff safety and increase the information flow to the police leading to better intelligence and criminal enforcement options.
It also has an Instant Message function which means you can quickly alert your business neighbours to criminal activity and share images or descriptions of criminals operating in the area.
Registration Process
We encourage all business owners and/or their authorised managers to register. In the first instance please send an email request and any questions to info@godalmingbid.co.uk including:
Your Name and Job Title
Business Name and Email Address
Telephone No
This request will then be acknowledged and forwarded to the DISC Administrator who will send you a link to sign up and create your own password. A Quick Reference User Guide will be sent to you to get you started and there is a more detailed User Guide available on the platform, together with important documents which outline DISC rules and protocols for use.
More information on DISC can be found here:
The BID team also work closely with Waverley Police and useful information on how to protect your business can be found here:
https://www.surrey.police.uk/cp/crime-prevention/keeping-business-safe-from-crime/
This BID initiative has been made possible with collaboration and grant funding from Waverley Borough Council and there is no cost to BID levy payers who wish to join the scheme.